Guest Room Attendant - Hotel

Guest Room Attendant – Live Hotel – Maryland

Live! Casino & Hotel Maryland is hiring a Guest Room Attendant. This role ensures the hotel’s rooms are clean and stocked, supporting guest satisfaction.

• USD $15.50 per hour (minimum)
• USD $15.50 per hour (maximum)

The Maryland Live! housekeeping team is responsible for maintaining general cleanliness of the hotel, providing tidy and sanitary amenities to guests and residents.

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. This includes but is not limited to:
• Picking up trash.
• Changing linen and making the bed.
• Cleaning entire bathroom.
• Sweeping and dusting guest room.
• Cleaning windows and balcony (80%)
• Retrieve, stock, restock, and store the housekeeping cat according to prescribed procedures (5%)
• Receive assigned section, keys, supplies, and other priority room requests from the Senior Housekeeper; turn in keys and unused supplies at the end of shift (5%)
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction (5%)
• Report any missing articles, damage, or mechanical problems to the Supervisor Housekeeping and turn in articles left in room (3%)
• Coordinate with Supervisor Housekeeping on work priorities and provide assistance when needed (2%)

• Self‑starting personality
• Friendly, even disposition
• Strong work ethic
• Prior housekeeping experience

• Ability to read and interpret instructions and directions for guests.
• Communicate in English proficiently with guests, staff, and management.

• Lifting up to 25 lbs.
• Pushing/Pulling up to 40 lbs.
• Carry up to 15 lbs.
• Frequent bending/kneeling.
• Frequent walking.
• Frequent standing.
• Some sitting.
• Use of stairs and elevators.

• Comprehensive group health benefits for full‑time and part‑time team members and their eligible dependents.
• Free basic life insurance.
• Free short‑term & long‑term disability.
• Generous retirement savings options.
• Paid time off.

• Tuition reimbursement.
• On‑site wellness center for team members and eligible dependents (Maryland property only).
• Training and pathways for career growth.
• Robust rewards & recognition programs.
• Annual merit‑based pay increases.
• Discretionary performance bonuses.

• Discretionary service bonuses.
• Free parking.
• Free food and discounted meals.
• Live! Hotel, Food & Beverage, and Entertainment discounts.

• Be part of an exciting experience unlike any other in the market.
• Have the power and responsibility to put service and community first.
• Work together as a strong team while valuing and celebrating diversity.
• Receive tools, resources, and opportunities for career growth.
• Work hard and have fun.
• Live is a 24‑hour, 7‑day‑per‑week high‑energy casino committed to fairness, teamwork, and FUN.
• The casino is large and fast‑paced, requiring the ability and energy to move with urgency.
• Exposed to alcohol, cigarette, and cigar smoke, bright lights, and loud noises.
• Smoking is allowed in the environment.