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Guest Experience Specialist - Casino & Hotel

Job in Hanover, Howard County, Maryland, 21098, USA
Listing for: Live! Casino & Hotel
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 23419 - 26174 USD Yearly USD 23419.00 26174.00 YEAR
Job Description & How to Apply Below
Location: Hanover

Live! Casino & Hotel is seeking a friendly and professional Contact Center Representative to serve as the primary point of contact for guests and team members.

You will handle calls, emails, and digital inquiries with a focus on warmth, accuracy, and resolving needs efficiently. The role emphasizes strong communication, product knowledge, and upselling opportunities to enhance guest experience and brand loyalty.

As a Guest Experience Specialist
- Casino & Hotel, you will play an important part at Live! Casino & Hotel in Hanover, MD, United States.

We appreciate your interest in this position.

Join Live! Casino & Hotel and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Guest Experience Specialist
- Casino & Hotel role at Live! Casino & Hotel, based in Hanover, MD, United States.

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