Retail IT Support Specialist

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Relocation bonus
• Vision insurance

The IT & Systems Support Specialist will be responsible for maintaining and improving the store’s technical infrastructure, including point-of-sale (POS) systems, inventory management tools, network hardware, and employee technology resources. This role is ideal for someone with a computer science background who enjoys practical, hands‑on problem‑solving in a dynamic retail environment.

• Provide technical support for POS systems, printers, scanners, and other store hardware
• Troubleshoot software and network issues to minimize downtime
• Maintain inventory and pricing databases; assist with system updates
• Monitor network performance and support basic cybersecurity practices
• Collaborate with store managers to streamline digital workflows and improve operations
• Install and configure new hardware and software
• Document technical procedures and maintain accurate system logs

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
• Experience with hardware troubleshooting and basic networking
• Familiarity with retail systems (POS, inventory management) is a plus
• Strong communication skills and customer-service mindset
• Ability to work independently and in fast-paced environments
• Basic knowledge of database concepts and operating systems (Windows/Linux)