System Administrator - Annapolis Junction, MD Security Clearance

Position: System Administrator 1 - Annapolis Junction, MD with Security Clearance
Location: Annapolis Junction

Overview Your Future at M.C. Dean We're seeking people driven to excellence and inspired to have a meaningful impact powering, automating, integrating, and securing the world's most critical infrastructure and facilities. This translates into fulfilling opportunities for employees driven to excel in a meaningful career. As an employee at M.C. Dean, you will join forces with more than 5,800 professionals who engineer and deploy automated, secure and resilient power and technology systems;

and deliver the management platforms essential for long-term system sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and changing the world for the better. We are seeking a System Administrator 1 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a dynamic team responsible for design, implementation, operations & maintenance, and cybersecurity for large complex resilient hardware and virtualized infrastructure to ensure implemented solutions meet stakeholder needs, standards, and performance requirements.

Responsibilities What you'll do:
In this role you will be working as part of a team to monitor, maintain, and test Physical Access Control, CCTV, PSIM and other electronic security systems and support implementation, troubleshooting and maintenance of Information Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support. This position requires onsite support at a single work location in the Washington D.C. area.

Candidates must be flexible in schedule, have the ability to travel, and be able to communicate professionally with customers and coworkers. Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role. Main responsibilities include but are not limited to:
* Provide assistance to end users in accessing and using IT systems.

* Answer Help desk phone calls; triage initial phone calls providing support and determine when escalation is required.

* Utilize technology-based problem tracking system (i.e., ticketing system) to document helpdesk phone calls; document troubleshooting steps prior to completing ticket and or escalating to next level of support.

* Monitor Enterprise system status for problems such as network outages and or degraded services; provide initial troubleshoot notify proper Sr. Level administrators when required.

* Support daily operations to include monitoring and reviewing system logs.

* Support configuration and management of Windows operating systems and install/load operating system software.

* Support desktop hardware and operating system set-up, imaging software loading, and antivirus updates.

* Support execution of IAVA updates and patching to ensure compliance with Information Assurance (IA) standards.

* Support application of Security Technical Implementation Guides (STIGs) to Windows based operating systems (servers and workstations).

* Support installation, configuration, and maintenance of 3rd party applications.

* Performs root cause analysis on significant issues at appropriate level of support.

* Support preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks.

* Stay current with technological developments and make recommendations for ways to take advantage of new and emerging technology.

* Contribute to technical documentation such as standard operating procedures (SOP) and as builds for both technical and non-technical audiences.

* Perform all duties under direct supervision. Qualifications Clearance/Citizen Type:
Applicants selected will be subject to a government security investigation and must meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVEDoD TS/SCI w/ polygraph clearance is required

Key Requirements:

* Education:

* Associates Degree and 4+ Years of progressive experience or

* HS Diploma or Equivalent and 6+ Years of progressive experience
* Requires some system administrator experience in performing triage on system problems, resolving system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.

* Demonstrated understanding of Windows patching and vulnerability remediation.

* Basic knowledge of large-scale networking, VLANS and routing.

* Requires reliable attendance at customer site during work hours required by customer.

* Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.

* Requires minimum of IAT Level II certification (e.g., Security+).

* Demonstrated background working with multidisciplinary teams.

* Demonstrated time management and organization skills to meet deadlines and quality objectives.

* Able to use MS Excel, Word, Visio, and PowerPoint.

What we offer:

* A collaborative team inspired…