Mid System​/Network Administrator

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!

Belay Technologies is seeking a Senior System/Network Administrator.

The Systems Administrator (SA) provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. The SA manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. The SA provides support for the escalation and communication of status to agency management and internal customers.

The SA provides support for the dispatch system and hardware problems and remains involved in the resolution process. The SA configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

• Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity
• Bachelor’s degree in a technical discipline from an accredited college or university
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree
• TS/SCI with poly

• Experience with MIM and Majestic is a plus
• Provide support for implementation, troubleshooting and maintenance of IT systems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Provide in-depth experience in trouble‑shooting IT systems
• Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to
• Build, configure, monitor and maintain virtual environments
• Build, configure, monitor and maintain storage environments
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

• 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program
• 10% matching in 401(k) contributions vested on day one
• $5,000 annual training/tuition
• Student Loan Repayment Program
• 100% company-funded HSA
• Rich medical coverage (100% coinsurance)
• Up to $420,000 in life insurance, premiums 100% company funded
• Amazon Prime, gym reimbursement, monthly lunches, games and prizes
• Pet adoption program, generous referral bonus program, fun events, and more!

At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development.

Salary Range: $114,000 to $164,000

Belay Technologies is a certified…