Associate Technical Support Engineer

Create the future of e-health together with us by becoming an Associate Technical Support Engineer At Compu Group Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

• Support customers using CGM proprietary products by answering calls for technical support.
• Respond to customer inquiries and monitor programs to ensure on-time, effective responses.
• Provide feedback to the Quality Assurance & Development teams to aid in improving product and processes.
• Manage multiple open cases and provide timely updates to internal and external customers.

• Associates Degree or 2 years Call Center/Customer Support experience.
• Must have the ability to pay attention to detail and to work independently.
• Must have the ability to handle confidential information.
• Excellent organizational and prioritization skills.
• Strong interpersonal and communication skills verbally and written.
• Ability to work in a fast-paced environment.
• Ability to multi-task and work efficiently.

Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.

At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.

We are offering a variety of internal career opportunities and numerous long-term perspectives.

We offer a secure workplace in a crisis-proof market.

• Medical, Dental and Vision as well as 401k with employer matching.

• Personal Time Off to promote work life balance.

• Modern workplaces, flexible working hours, hybrid work options and much more.

We create the future of e-health.

Join us in a cause that shapes the very future of hope and healing.

At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age.

Together, we can make a lasting difference.

We create the future of e-health.

CGM is one of the leading e-health companies in the world with more than 8.700 highly qualified employees

Sustainable solutions for constantly growing demands in healthcare Locations in 19 countries and products in 60 countries worldwide