TRMC Website Customer Support

TRMC Website Customer Support

K  is seeking a TRMC Website Customer Support individual to join our team

Why Join Us?

• Innovative Projects: K 's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
• Collaborative Environment:
  Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
• Impactful Work:
  Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense

Responsibilities:

• Serving as Information Technology Project Support as a Technical Representative for key IT projects.
• Assist TRMC employees set up web pages in Confluence and JIRA
• Identifies and implements opportunities for improving project management efficiency and effectiveness.
• Responsible for implementing best practices to bring about the successful completion of TRMC specific Information Technology related project goals and objectives for assigned projects.
• Work with external agencies, services, and organizations, both government and commercial sector, to ensure the TRMC remains current while integrating the TRMC IT requirements within DoW as well as Enterprise standards
• One year of specialized experience equivalent
• Overseeing and ensuring the achievement of all project goals and objectives while honoring the project constraints.
• Implementing best practices to bring about the successful completion of Information Technology related project goals and objectives for assigned projects.

Requirements:

• Bachelor's degree and 3 + years of experience
• Active DoD Top Secret clearance is required
• Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below:
• Attention to Detail
  - Is thorough when performing work and conscientious about attending to detail.
• Customer Service
  - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.
• Oral Communication
  - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving
  - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Candidate must have a working knowledge of Microsoft products (i.e. Work, PowerPoint, Excel, Teams etc..) Experience with Atlassian Products is a bonus!!

Basic Compensation: $70,000 - $85,000 (For Virginia, DC and Maryland Only) The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.

Additional Compensation:

K  may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term…