Warehouse Clerk

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

Presidio's Technical Warehouse Operative will support the day-to-day operation of the warehouse while also carrying out technical preparation, configuration, and troubleshooting of IT equipment.

The ideal candidate will have experience working in a warehouse or logistics environment combined with a good basic understanding of IT hardware and operating systems. The role involves handling, processing, preparing, and maintaining IT equipment such as laptops, desktops, and related devices.

The successful candidate will be comfortable performing practical warehouse duties as well as junior-level technical tasks, including installing and updating Windows and macOS, preparing laptops for deployment, performing basic hardware and software troubleshooting, and identifying devices that require further technical support.

The role requires a hands‑on, organised individual who can work accurately, prioritise tasks, and maintain high standards across both warehouse and technical activities.

• Goods receipt, inspection, and put‑away.
• Order picking and packing.
• Stock control and cycle counting.
• Process shipments via air, road, courier, and international freight services.
• Process returned equipment and goods.
• Maintain accurate inventory records and report any discrepancies.
• Investigate and resolve stock variances.
• Maintain stock accuracy within the Warehouse Management System (WMS).
• Ensure IT equipment and other stock is correctly identified, labelled, stored, and handled.
• Maintain a clean, organised, and safe warehouse environment.
• Adhere to all relevant health and safety procedures and company guidelines.
• Maintain high standards of quality across warehouse processes and physical work areas.
• Assist with the training and support of new and existing team members.
• Liaise with supervisors, colleagues, and other departments to ensure smooth day‑to‑day operations.
• Prioritize workload effectively to ensure operational deadlines and service requirements are met.

• Prepare laptops, desktops, and other IT equipment for deployment or reuse.
• Install, reinstall, configure, and update Microsoft Windows and macOS operating systems.
• Perform operating system updates, patches, and basic software installations.
• Carry out basic configuration of laptops and desktops according to company or customer requirements.
• Perform basic troubleshooting of hardware, operating systems, software, and peripherals.
• Diagnose common laptop and desktop issues and determine whether equipment can be resolved internally or requires escalation.
• Perform basic hardware checks on devices, including keyboards, screens, batteries, storage, memory, ports, chargers, and other components.
• Carry out basic hardware upgrades or component replacements where appropriate.
• Test equipment following installation, configuration, repair, or refurbishment to ensure it is functioning correctly.
• Perform device resets, data wiping, and preparation of returned equipment in accordance with company procedures.
• Record device information such as serial numbers, asset tags, specifications, condition, and technical status accurately within relevant systems.
• Identify damaged or faulty equipment and clearly document faults for further technical assessment or repair.
• Maintain an organised technical work area and ensure equipment is correctly separated according to its status, such as…