Desktop Technician

Immediate need for a talented Desktop Technician. This is a 06+months contract opportunity with long-term potential and is located in Owing Mills, MD(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job
-33108

Pay Range: $28 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Image, configure, reimage, and prepare laptops, virtual machines, and desktops according to firm standards
• Perform detailed QA checks to validate Microsoft 365 applications, drivers, network connectivity, Bit Locker, Zscaler, One Drive, security agents, and overall device readiness
• Prepare and deploy devices for new hires, hardware refreshes, emergency replacements, and large-scale rollout initiatives
• Manage assigned device-configuration tasks and maintain accurate asset, status, ownership, and work-note records
• Coordinate device handoffs and issue resolution with Asset Management, Desktop Support, workstation engineering, remote build technicians, and onsite support teams
• Install standard and specialized software, confirm associate requirements, and support VDI, Windows 365, Windows upgrades, and other deployment initiatives

• Local to Owings Mills, MD and able to go fully onsite
• Financial or Banking experience is highly preferred
• X+ years of experience in desktop support or related field
• Technical proficiency in Windows 11 installation, imaging, configuration, validation, and troubleshooting
• Experience with enterprise deployment and endpoint-management tools such as Intune, Autopilot, SCCM, and Company Portal
• Working knowledge of Microsoft 365, One Drive, Bit Locker, Zscaler, device drivers, wired and wireless connectivity, and endpoint security agents
• Ability to troubleshoot failed builds, software installations, certificates, remote access, virtual endpoints, and hardware-related configuration issues.
• Familiarity with Intune, Autopilot, SCCM, or similar
• Excel experience and large-scale rollout participation
• Ability to lift up to 50 pounds

Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.