Property Claims Adjuster

North American Claims Specialists, LLC is an independent adjusting firm headquartered in Perry Hall, MD, serving a broad Mid-Atlantic territory including MD, DE, NJ, PA, VA, DC, WV, MA, RI, and CT. The firm’s experienced team manages liability, business, commercial, dwelling, and personal property claims for a diverse range of insurance providers and carriers. Adjusters average more than 20 years in the insurance industry and are committed to prompt service, efficient adjusting, and accurate estimating.

All associates maintain required local and state licenses and continuing education.

The Property Claims Adjuster is a full-time, on-site employee based roll in DC and surrounding areas. This position is responsible for investigating property damage claims, including on-site inspections, documenting loss details. The adjuster will prepare estimates, and maintain clear, professional communication throughout the claims process. Daily responsibilities include managing a caseload, maintaining accurate records, meeting service timelines, and collaborating with internal team members and external partners.

The role requires consistent customer service, adherence to company procedures, and support of the firm’s standards for quality and efficiency.

• Demonstrated expertise in Property Damage assessment and estimation, including on-site inspections and documentation.
• Strong Claims Handling abilities, covering investigation, coverage analysis
• Effective Communication skills for interacting with policyholders, carriers, vendors, and internal stakeholders.
• Customer Service orientation, with the ability to manage expectations and provide clear, respectful support.
• Solid understanding of Insurance principles, property policies, and relevant state regulations.
• Attention to detail, analytical thinking
• Proficiency with claims management systems, estimating software (Xactimate), and standard office applications.
• Valid driver’s license and ability to travel locally for on-site inspections.
• Current adjusting license (or ability to obtain) in Maryland; additional Mid-Atlantic licenses are preferred.
• Prior experience in property claims adjusting or a related insurance role is strongly beneficial.