Associate Director, Americas Supply Chain

Job Description Summary

The Associate Director, Americas Demand & Supply Chain Planning for Diagnostics is a key leadership role in the ISC (Integrated Supply Chain), reporting to the Director, BU Global Supply Chain Planning Diagnostic Solutions, and based in Sparks, Maryland, USA. This position is responsible for the execution of the U.S., LATAM, and Canada demand, supply, and inventory planning. Working with cross‑functional stakeholders, the role ensures the right supply chain strategies and processes are in place to support regional business and customer needs.

This leader drives decisions and improvements through a robust SIOP/IBP process, owning the U.S., LATAM, and Canada demand review and communicating in WW demand/supply meetings. Designs cost‑effective supply chain solutions for the regions, partnering with Customer Service, Distribution, and Transportation to ensure DS business needs are met. Maintains a strong link to WW Business plans as well as regional activity through input from Marketing, Finance, Global Planning, and Platform teams.

This role is accountable for demand and supply planning excellence, acts as a change agent, and drives the supply chain strategy for the U.S., LATAM, and Canada regions. A critical focus of the role is to improve key performance indicators including OTIF, backorder levels, and inventory health, ensuring product availability and service levels are aligned with business objectives. The role operates with a Customer First mindset, ensuring that planning decisions are aligned with customer expectations and service commitments.

They foster a culture of high performance, accountability, and continuous improvement across the regional planning team.

This leader will be focused on elevating the demand review process across all three regions, with the goal of improving forecast accuracy and reducing bias, enabling more reliable supply planning and better service outcomes. She/he will also oversee order management activities in the regions as necessary, ensuring alignment between planning and execution to meet customer demand effectively. This individual will be a key member of the DS Global Supply Chain Planning LT and a key process leader in the multiple steps of the monthly SIOP/IBP process for the business.

We are the makers of possible. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

• Owns the U.S., Canada & LATAM SIOP/IBP process, and relentlessly drives improvements in the process.
• Leads monthly Demand Consensus Meetings across the regions, driving alignment with Marketing, Finance, and Business Leaders. Reviews statistical models, metrics, and reports to reach consensus on the final forecast, including reconciliation with financial forecasts.
• Responsible for U.S., LATAM and Canada Regions demand management for DS portfolio. Acts as the owner of forecasts, the process and the system that develops them and its performance. Accountable for U.S., LATAM and Canada DS Forecast accuracy and bias.
• Accountable for U.S., LATAM and Canada OTIF, backorder, line fill and inventory performance. Drives prompt resolution of supply risks by working closely with Global Supply Planning.
• Provides leadership to the regional planning team with clear objectives and targets. Develops supply chain talent in Demand and Supply Planning with a focus on E2E understanding.
• Embraces ISC transformation by leading by example and supporting organization evolution.
• Ensures the accurate and timely entry of the demand consensus figures into the Demand Planning books for the monthly pass to SNP.
• Works closely with Marketing to understand strategies and implement demand objectives to achieve them. Understand the products, market forces and customers that influence demand. Develops a tracking mechanism of Risk and…