Quality Assurance Supervisor

• Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well‑being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month.
• Our employees are an integral part of who we are — what you do and what you think matters.

COMPENSATION RANGE: $70,000 to $80,000

SCHEDULE:
Monday to Friday

SUMMARY:

The Quality Assurance Supervisor is responsible for the monitoring and advancement of our food safety and quality programs. Throughout daily process checks as well as short- and long‑term projects, the QA Supervisor will ensure that all procedures meet regulatory compliance, so that our products are a safe quality product for our consumers. This position is also responsible for the daily functioning of the lab, including but not limited to;

employee development, safety, continuous improvement, data analysis, problem solving, and regulatory compliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following. Other duties may be assigned.

• Supervise daily QA activities, including sampling, testing, and documentation for products.
• Ensure compliance with FDA, USDA, and other regulatory standards, as well as company policies and customer requirements.
• Maintain and enforce Current Good Manufacturing Practices (cGMP), Hazard Analysis and Critical Control Points (HACCP), and Food Safety Modernization Act (FSMA) guidelines.
• Monitor production processes to identify deviations and implement corrective actions.
• Conduct root cause analysis for quality issues and develop preventive measures.
• Collaborate with production and maintenance teams to ensure consistent product quality.
• Maintain accurate records of inspections, test results, and corrective actions.
• Prepare and present quality reports to management.
• Oversee calibration and maintenance of laboratory equipment.
• Train, mentor, and supervise QA technicians and staff.
• Schedule and manage QA team activities to ensure coverage across shifts.
• Promote a culture of continuous improvement and food safety awareness.

BASIC REQUIREMENTS:

• Bachelor’s degree in Food Science, Dairy Science, Microbiology, or related field (or equivalent experience) is required.
• Minimum of 2 years of experience in quality assurance within the food, beverage, and pharmaceutical industry; dairy experience is preferred.
• Minimum of 1 year in a supervisory quality role.
• Strong knowledge of HACCP, cGMP, FSMA, and regulatory compliance.
• Excellent analytical, problem‑solving, and communication skills.
• Proficiency in Microsoft Office and quality management systems.

COMPETENCIES:

• Communication
  • Communicate clearly and effectively through multiple channels – oral, written, visual, and non‑verbal – ensuring our messages are understood and delivered appropriately, whether in‑person or digitally.
• Accountability
  • Take responsibility for actions and anticipate challenges before they arise.
  • Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
  • Prioritize understanding and meeting both internal and external customer needs.
  • Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
  • Proactive in identifying opportunities and addressing potential threats.
  • Act independently and decisively, rather than waiting for situations to demand action.
• Problem‑Solving
  • Possess the ability to identify and address complex issues with minimal guidance.
  • Skilled at analyzing challenges and finding practical, effective solutions.
• Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
• Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.

PHYSICAL DEMANDS:

The physical demands described…