Customer Service Associate

Overview

Join to apply for the Customer Service Associate I role at Dollar Tree Stores
.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and ensuring neat and presentable areas
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs and frequently stand, walk, stoop, kneel, climb, push, pull, and perform repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification is not a contract of employment and may be amended to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

• Part time
• Location:
  
  30371 Mt Vernon Road, Princess Anne, Maryland 21853
• Minimum distance: 15 miles
• Maximum distance: 15.5 miles

• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Retail