GreenDrop Customer Service Attendant

Join to apply for the Green Drop Customer Service Attendant role at Savers | Value Village.

Job Title:

Green Drop Attendant

Pay Range:
Our starting pay ranges from $16.00 to $20.00

Savers Benefits

• Healthcare Plans – Comprehensive coverage (medical, dental, vision) at a reasonable cost
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid Time Off – Sick Pay, Vacation Pay, Holiday Pay
• Paid vacation time begins accruing on hire date; accrual rate ranges from .019 to .038 per regular hour worked
• Holiday Pay – 6 paid holidays plus 1 additional floating holiday; based on position and full‑time/part‑time status
• Team member discounts – Up to 50% off store merchandise
• Flexible spending accounts – Use pre‑tax dollars for eligible health and day‑care expenses
• Employee Assistance Program (EAP) – A suite of free tools and resources to manage life’s challenges
• Life insurance – Company‑provided peace of mind and the option to purchase a supplemental plan

Additional Benefits

• Annual Bonus
• Performance Merit Increases
• Disability Insurance
• Parental Leave

Green Drop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into closets and homes for reuse. Green Drop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions.

Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about Green Drop® at  [Footnote disclosure:
Green Drop® is a for‑profit company and registered professional fundraiser where required.]

• Work in a purpose‑driven company with an impact on both the planet and local communities.
• Opportunity for career growth with aggressive expansion plans.
• A diverse team where every background is valued and contributes.

Comprehensive onboarding and training from day one. In‑house expertise—our Training Department/Savers University delivers robust training to all team members.

• Bundled health plans
• Company‑paid life insurance
• Programs to stop smoking, diabetes management coaching, and on‑demand care options
• 401(k) plan with generous company matching
• Paid time off for leisure or hobbies
• Mental health services to assist with daily life

• Ensure exceptional service to donors each day.
• Lead by example and demonstrate core values: respect, honesty, integrity, diversity, inclusion, safety.

Independently and collaboratively interact with donors using a positive, optimistic technique.

• Always greet donors in a friendly manner, in full Green Drop uniform.
• Engage in pleasant conversation while acquiring donations by utilizing the donation bin.
• Assist donors with their donations and help to unload their vehicles.
• Record donor information on the company iPad using a tablet holder.
• Assist truck driver during donation pick‑ups.
• Organize donations in the stock room.
• Maintain cleanliness of the site, inside and outside.
• Fill out supply orders to keep the site stocked.
• Other duties assigned by the manager.
• Must be on‑site during working hours.
• Must perform essential job functions with or without reasonable accommodations.

• Ability to work independently without continuous supervision.
• Outstanding interpersonal skills.
• Strong desire to provide magnificent service.
• Capable of lifting up to 50 lbs continuously.
• Can work outdoors in varying seasons.
• Positive mindset, punctual, sense of urgency, initiative.
• Strong communication with donors, co‑workers, and management.

• Must be at least 18 years of age.

FLSA:
Hourly

Travel:
No travel required.

Work Type/

Location:

201 Fort Meade Rd., Laurel, MD 20707

Savers/Green Drop is an E-Verify employer.

Entry level

Other

Other (Retail)

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