Customer Service Attendant

Overview

Join to apply for the Customer Service Attendant role at Green Drop Charitable Donations
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Job Title: Green Drop Attendant Floater.
Pay Range: Our starting pay ranges from $16.45 to $20.56 per hour.

$16.45/hr - $20.56/hr

• Savers Benefits
• Geographic & job eligibility rules may apply.
• Healthcare Plans:
  Comprehensive coverage (medical/dental/vision) at a reasonable cost;
  Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).

• Paid Time Off:
  Sick Pay, Vacation Pay, Paid vacation time accrual begins on hire date;
  Accrual rate ranges from 0.019 to 0.038 per regular hour worked.

• Holiday Pay:
  Based on position and full-time/part-time status; 6 paid holidays plus 1 additional floating holiday.

• Team member discounts:
  Up to 50% off store merchandise.
• Flexible spending accounts:
  Use pre-tax dollars for eligible health and day care expenses.

• Employee Assistance Program (EAP): A suite of free tools and resources to manage life’s challenges and maintain work-life balance.
• Life Insurance:
  Company provided peace of mind with option to purchase a supplemental plan.

• Additional Benefits:
  Annual Bonus;
  Performance Merit Increases;
  Disability Insurance;
  Parental Leave.

• The Green Drop Site Attendant role is critical to our success and helps ensure we reach our goal of providing exceptional service to our donors each day.
• The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
• Always greet donors in a friendly manner, in full Green Drop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck driver during donation pick-ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with the necessary tools for job completion.
• Other duties assigned by the manager.
• Must be able to be on-site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

• Ability to work independently without continuous supervision.
• Excellent interpersonal skills and ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions across different seasons.
• Positive mindset, punctuality, strong sense of urgency, and initiative.
• Strong ability to positively communicate and interact with donors, co-workers, and management.

Minimum Age Requirements: Must be at least 18 years of age.

FLSA: Hourly

Travel: As Needed.

• 7055 Arundel Mills Cir., Hanover, MD 21076
• 201 Fort Meade Rd., Laurel, MD 20707

Savers/Green Drop is an E-Verify employer.

Green Drop® is a for-profit company and registered professional fundraiser where required. We accept donations on behalf of local nonprofits and pay our nonprofit partners for contributed items, helping fund programs in the community. Items are resold in local thrift stores to support missions and protect the planet by keeping reusable items out of landfills.

• Entry level

• Part-time

• Other
• Industries:
  Transportation, Logistics, Supply Chain and Storage

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