Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa, located in Clarksville, Maryland is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

• Childcare Discount
• Contests
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

• Set Schedules – Part Time and Full Time schedules with a mix of day, night and weekend shifts.
• Competitive Compensation – hourly wage plus commissions.
• Contests – Friendly competition to test sales and customer service skills.
• Career Growth – Potential for rapid promotions, including management roles based on performance.
• Ongoing Training – Always learning and improving.
• Positive and Professional Work Environment – Teamwork to meet spa goals while having fun and being professional.
• Employee Discounts – Discounts on products, services, and gift cards.

• Meet membership sales goals – Membership sales model; commission experience helpful but not necessary.
• Build client and member relationships to educate on options tailored to their needs.
• Detailed knowledge of the menu of services – training provided.
• Excellent customer service to members and guests.
• Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Bring a positive can-do attitude! At the front desk, you are the first impression of the spa.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

• High School Diploma or Equivalent.
• 18 years old or older.
• Strong organization and attention to detail.
• Team player with the ability to work independently with minimal supervision.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independently owned franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.