Business Development Associate

Location: Owings Mills

1. POSITION SUMMARY: The Business Development Associate actively promotes Douron in the business community, increases brand awareness, and cultivates advantageous relationships; this position represents the company and drives sales by raising Douron’s profile with key influencers – designers, architects, general contractors, developers – and with end-user clients. This role networks locally and finds new potential clients and develops project leads.
2. POSITION EXPECTATIONS Raises community awareness of the company in a strategically advantageous manner

Personally represents the standards and ideals of the company brand in the community

Interacts dynamically with businesses and individuals to promote and develop positive views of the company, its product lines, its services, and its capability

Follows leads and develops contacts; networks throughout the community

Engages actively in business development activities throughout the local Baltimore community, attending a variety of events including those targeted at design, construction, and real estate professionals

Expands the company’s business opportunities and project securement

Leads showroom tours and acts as the go-to presenter

Develops and maintains familiarity with all sales tools, including case studies and project presentations

Develops and maintains familiarity with product lines and commercial furniture project essentials

Understands and communicates company advantages, including leading design solutions and installation expertise, to promote effectively to clients

As needed, secures projects and acts as project manager, personally ensuring customer satisfaction by monitoring project progress at every stage; communicates and coordinates internally to ensure a seamless experience for the client

Maintains customer confidence and protects operations by keeping information confidential

Maintains a safe and clean working environment by complying with policies, procedures, and regulations

Other duties as assigned
3.

SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.
4. MINIMUM QUALIFICATIONS & SKILLS Education, Certifications and /or Licenses:

Associate’s degree in Business or related field preferred

Experience:

2 – 3 years’ sales experience2 years’ negotiation experience preferred

Experience selling contract furniture or related services preferred

Knowledge/

Skills:

Proficiency with PCs and basic computer software, including MS Office Suite Proficiency with basic business math skills

Ability to interact with business representatives and negotiate contracts advantageously

Ability to navigate complex sales intricacies and challenges

Ability to deliver presentations effectively and professionally

Ability to assess and manage available resources for successful project completion

Ability to develop and maintain a working knowledge of industry-specifics (e.g., furniture lines, terminology, price points, etc.)Understanding of architecture and construction preferred

Ability to develop and maintain skills in reading and understanding floor plans and technical drawings

Understanding of contract furniture processes and standard project workflow preferred

Understanding of workplace environment considerations (e.g., ergonomics, technology integration, etc.) preferred

Excellent presentation, listening, verbal, and written communication skills

Ability to work independently or collaboratively within a team; willingness to roll up sleeves and help the team Ability to manage and organize time to meet objectives and deadlines

Lives and leads by TSRC values and serves as an example of the best we want to see in our team Ability to interact professionally with customers, vendor partners, and fellow employees

Motivation to learn, grow, self-direct, and be…