Security Officer

Summary

Join Our Team at Mercy Ridge – Now Hiring a Security Officer!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America’s Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you’re passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

• Make scheduled rounds inside and outside the buildings to help maintain a safe and secure environment for residents and their property as well as company property.
• Enforce Mercy Ridge policies, procedures, and regulations.
• Respond to all fire alarms and apartment emergency calls.
• Develop and maintain a good working rapport with residents, family members, visitors, vendors and co‑workers, to assure safety and security procedures meet the needs of the facility.
• Assist with special security needs as they arise involving employees, visitors, and other members of the community.
• Provide detailed written reports of all incidents that occur during the shift and share them with community leadership.
• Maintain entrances in the facility for safe passage at all times.
• Accomplish all work in the order of priority set by the supervisor and perform specific work duties and responsibilities as assigned by the supervisor.
• Partner with Concierge to complete daily up‑and‑about checks.
• Perform service‑related tasks as assigned to ensure the safety and security of residents and staff.
• Maintain all tools, equipment and supplies in proper condition.
• Report all incidents/accidents immediately; report all unsafe/hazardous conditions and equipment immediately, be trained and knowledgeable in equipment lock‑out/tag‑out procedures, assure that established safety regulations are followed at all times, recognize unsafe conditions and take action or report conditions to supervisor.
• Utilize proper body mechanics and personal protective equipment (PPE) and devices.
• Use equipment, services and supplies in a cost‑effective manner.
• Attend in‑service training and education sessions as assigned.
• Be knowledgeable of legal requirements while conducting investigations and interviewing witnesses and suspects.
• Provide coverage for the front desk for staff breaks when needed.
• Assist with elevator malfunctions and entrapments, escort emergency services to the location when needed.

• Must possess current certification through the Maryland State Police.
• Must attend training provided by the International Association for Healthcare Security and Safety (IAHSS) as a Healthcare Security Officer when given the opportunity by the Medical Center to attend.
• Must obtain CPR certification within 6 months of hire or transfer; CPR must be current at all times.

• Must possess a High School Diploma or GED.
• Must possess a minimum of two years of experience in law enforcement or public contract security, or one year of healthcare security experience.

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
  Microsoft Word, Power Point, Excel, Microsoft Outlook, Meditech (if applicable to position), Epic (if applicable to position), Performance Manager/Net Learning.
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and be able to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Must be able to work…