Safety & Security Associate

Regular Full-Time Full-time Landover, MD, US 1 Attachments

Salary Range: $18.00 To $20.00 Hourly

The Safety & Security Associate, or “SSA” for short, is the first point of contact for all persons entering a First Baptist Church of Glenarden facility. The SSA maintains the security and safety of all FBCG locations by checking in and checking out all employees, members, vendors, and visitors entering our facilities. The primary purpose of the Safety & Security Associate is to maintain the safety and security of staff members and guests at any FBCG facility.

The main responsibilities of the Safety & Security Associate are:

• Access Control
• Security Enforcement
• Security Video Monitoring
• Front-desk Support
• Confidentiality

A Safety & Security Associate serves as the frontline representative of security at all First Baptist Church of Glenarden facilities. This position provides a welcoming and safe environment for guests, volunteers, and staff members. The Safety & Security Associate plays a crucial role while delivering exceptional customer service.

• Manages the main point of entry into the building by ensuring policy is followed on how employees, volunteers, vendors, contractors, visitors, and members enter and exit the building.
• Greets staff members and guests in a warm and welcoming manner.
• Ensures that visitors, guests, contractors, and vendors are escorted upon their arrival.
• Ensures that staff members and guests are signing in and out properly as the policy states.
• Ensures the front desk is neat, presentable, and equipped with all the necessary supplies.
• Uses security systems, such as state-of-the-art cameras, to monitor the premises for any suspicious activities or safety hazards and promptly reports and responds to incidents.
• Coordinates with the Events Department for package deliveries.
• Maintains logbooks, as needed, forall observed deliveries,visitors, contractors, keys, elevators, incident reports, daily activities,etc…
• Responds to any alarms of the building to include fire, intruder, HVAC, water,etc…
• Enforces building policies and procedures.
• Calls emergency personnel, such as Police or Fire departments in case of an emergency.(Fire Safety Liaison) :
• Helps in the evacuation of a building during an emergency.
• Contacts the building superintendent or maintenance department if the need for a building repair should arise.
• Reports any building malfunctions to management. (ie: light bulb out, broken floor tile, leaks,etc…)
• Challenge suspicious individuals andinform the authorities of suspicious incidents.
• When necessary, escorts visitors to different locations throughout the building.
• Acts as a deterrent to building violators.
• Helps staff and visitors with packages or elevator operation.
• Answers phones professionally and assists callers with directions or instructions for the building.
• Helps create and maintain building identification and/or parking pass systems.
• Announces deliveries to staff, suchasfood or packages.
• Maintains confidentiality in all communication.
• Conducts regular patrols of designated areas to maintain a visible security presence and detects any potential security breaches or safety concerns.
• Acts as a first responder during emergencies, such as medical incidents or fire alarms, by initiating appropriate emergency procedures, coordinating with emergency services, and guiding individuals to safety.
• Documents and reports any security incidents, accidents, or violations in accordance with established protocols.
• Maintains effective communication with other security personnel, management, and relevant stakeholders to exchange information, relay important updates,…