Fire Alarm & Security Technician

Fire Alarm & Security Technician

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The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision.

• Knowledge of different manufacturers clean agent and high‑pressure suppression systems.
• Appropriate use of required tools and test equipment such as multimeter, megger, laptop to program, lifts, etc. to repair or replace fire alarm and suppression system components.
• Comprehensive working knowledge of fire alarm codes and standards.
• Programming and software knowledge with a variety of fire alarm systems used when removing or replacing components.
• Troubleshoot to determine faults, including ground faults with fire alarm systems.
• Repair or replace damaged fire alarm components such as FACP, power supply, alarm‑initiating devices, etc.
• Safely follow procedures to handle, remove and replace explosive actuators such as squibs and gas cartridge actuators.
• Communicate with internal and external customers as well as offsite monitoring companies in a professional manner.
• Be punctual to required work locations and complete scheduled projects in a timely manner.
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders.
• Understand and follow SFS’s Safety program, SDS book, Hazardous communication program, policies and procedures; participate in weekly toolbox talks and know where all related safety documentation is at all times on each project.
• Ensure company‑provided vehicle is clean and well maintained as required by company policies.
• Be placed in on‑call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
• Train service technician trainees on all applicable aspects of fire protection.
• Other duties may be assigned.

• High School Diploma or equivalent, required.
• NICET or state‑specific certification, preferred.
• 2 years Fire Life Safety Industry experience, specifically in Fire Alarm, required.
• NICET Level 1 Fire Alarm Certification, required.
• 2 years of professional computer skills, preferred.
• 2 years using business intelligence systems, Sage 300 CRE, or similar, preferred.
• Valid driver’s license with acceptable driving record required.
• Must comply with SFS’s Drug and Alcohol policy and background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Must be able to travel 90% of the time, locally.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

While performing the duties of this job, the employee is frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift 50lbs, sit, stoop, twist, and work at heights.

Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long‑Term Disability – Employer Paid
• Short‑Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program

• We are PASSIONATE about life safety
• We have INTEGRITY (Do the right thing)
• We work in PARTNERSHIP with our customers and community
• We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, affirmative action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.