Senior Installer

Tri Mark USA is the country’s largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after‑sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity , Customer Service , Accountability , Respect , and Excellence . For more information, please visit:

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

• The Senior Installation Technician reports to the Installation Manager
• Located in Landover, MD
• Full-Time
• In Office/Field

The Senior Installation Technician is a key member of our installation team, responsible for delivering, installing, and maintaining our customer's equipment to the highest standards. This role requires advanced technical skills, leadership abilities, and a commitment to excellence. The Senior Installation Technician will also provide guidance and support to junior team members to ensure successful project completion.

Must have experience installing commercial kitchen equipment.

• Plan delivery and installation routes efficiently, ensuring timely and accurate completion of tasks.

• Demonstrate advanced knowledge and proficiency in installing and troubleshooting equipment, ensuring installations meet quality standards.

• Provide guidance and support to junior team members, mentoring them in installation procedures, best practices, and safety protocols.

• Safely load and transport equipment using appropriate tools and vehicles, including box trucks and forklifts.

• Complete all required paperwork accurately and in a timely manner, adhering to company procedures and safety regulations.

• Perform routine maintenance and repair tasks on equipment, ensuring optimal performance and longevity.

• Uphold the highest standards of safety and quality in all installation activities, ensuring compliance with company policies and industry regulations.

• Identify and troubleshoot technical issues promptly, implementing effective solutions to minimize downtime and ensure customer satisfaction.

• Provide exceptional customer service throughout the installation process, addressing customer inquiries and concerns professionally and efficiently.

• Advanced technical skills and expertise in equipment installation and maintenance.
• Leadership abilities with the capacity to guide and support junior team members.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Strong problem‑solving and decision‑making skills, with a focus on delivering practical solutions.
• Attention to detail and a commitment to upholding the highest standards of quality and safety.
• Flexibility to adapt to changing priorities and work effectively in a dynamic environment.