Audio Visual Systems Technician

Do you have a solid understanding of professional audio-visual technology and enjoy helping people communicate effectively?

Do you get energized by creating reliable, high-quality meeting and conference technology experiences?

Can you install and support presentation and collaboration technology across a broad range of applications?

If so, we're looking for someone like you to join our team at APL.

We are seeking an A/V Systems Technician to help implement, maintain, and support meeting, conference, and presentation technologies across a campus of more than 9,000 employees. Working with a strong engineering, programming, and implementation team, you will take part in the installation and support of conference rooms, auditoria, operations centers, and other specialized meeting spaces serving groups from 5 to 500 users.

• Your main responsibility will be providing high-quality AV installation and customer service.
• You will read and interpret AV drawing sets, signal-flow diagrams, rack elevations, cable schedules, and equipment details to complete installations with limited supervision.
• You will install professional AV systems including displays, projectors, cameras, microphones, loudspeakers, conferencing equipment, control devices, signal distribution equipment, and equipment racks, including the safe mounting and rigging of AV equipment and associated support hardware.
• You will pull, terminate, label, and test low-voltage cabling including Category 6, coaxial, speaker, audio, control, and other AV cabling.
• You will communicate directly with customers regarding new service requests and smaller AV installation efforts, including basic site visits, requirements gathering, scheduling, and coordination.
• You will work closely with AV System Engineers and programmers to implement designed systems and prepare completed installations for testing and commissioning.
• You will support upgrades, equipment replacements, system modifications, and corrective work in existing AV spaces.
• Operate APL vehicles to conference rooms and specialized facilities.

You meet our minimum qualifications for the job if you...

• High School Diploma or equivalent as a prerequisite.
• 3+ years of relevant AV installation or integration experience.
• Experience installing AV systems and conference-room technologies.
• Experience reading and working from AV or related technical drawing sets.
• Experience running, terminating, testing, and labeling low-voltage cabling including Category 6, coaxial, speaker, audio, and control cabling.
• Experience performing AV installation tasks including mounting and rigging displays, projectors, screens, cameras, speakers, and associated support hardware; installing equipment racks; and completing rack wiring.
• Clear and engaging customer-service skills.
• Experience working in overhead ceiling spaces and using ladders, man lifts, and/or scaffolding.
• The ability to lift 40-60 lbs.
• Are able to obtain a Secret security clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.
• Requires valid state-of-residence driver's license in good standing.

You’ll go above and beyond our minimum requirements if you...

• Industry certifications such as CTS, CTS-I, or manufacturer certifications from Crestron, Extron, Biamp, Q-SYS, Shure, Audinate/Dante, AMX, or similar manufacturers.
• Experience configuring professional AV equipment using tools such as Crestron Toolbox, Shure Designer, Dante Controller, Q-SYS Designer, Biamp Tesira software.
• Experience supporting Zoom Rooms, Microsoft Teams Rooms, Webex, or similar enterprise conferencing systems.
• Familiarity with AV-over-IP and basic networking concepts including IP addressing, VLANs, multicast, IGMP, and PoE.
• Experience loading or applying pre-developed network switch configurations.
• Experience with basic AV system engineering, site surveys, requirements gathering, or equipment selection.
• Experience creating or modifying AV documentation using AutoCAD, Visio, or similar tools.
• Experience with hardware and software-based streaming codecs such as Haivision, VBrick, Cisco, or similar platforms.
• Experience with procurement, vendor coordination, or AV project implementation.
• Familiarity with digital signage platforms such as Omnivex Moxie, Bright Sign, Appspace, Carousel, or similar enterprise signage systems.

The Johns Hopkins…