Flight Operations Support Specialist

Job Title
:
Flight Operations Support Specialist

Department:OCC – Operations Control Center

Reports To
:
Flight Operations Manager CVG

Location
:
Hebron, KY

POSITION

PURPOSE:

This position will directly support and assist the Flight Operations Manager with all aspects of Kalitta Air flight operations by providing and facilitating clear and concise communication to and from all relevant Kalitta Air staff, vendors, and customers as necessary for the daily operation of the Kalitta Air CVG station. This position will assist flight and ground personnel (internal and external) with swift and effective problem solving to efficiently and safely maintain an on-time operation culminating with a quality product to the final customer.

• Workwithinternalandexternalstaffontasksassignedbythe Flight Operations Manager (CVG)
• Communicatewithflightcrews,operationsdepartments,andvendorstoresolveissues, ensuring all stakeholders are updated in a timely manner
• Handlehigh-volume,high-tempoworkdemandswhilemeeting deadlines
• Utilizeworkingknowledgeof Microsoft Office ,Windows, andrelatedsoftware
• Providenecessarysupplies forflightandgroundcrews
• Coordinatecateringtomeetflightschedulesandcrewneeds
• Provideresponsivesupporttoflightcrews,ensuringneedsareaddressedefficiently
• Ensuresmoothdailyoperationswithstrongorganizationalskillsandattentiontodetail
• Otherdutiesassignedbythe Flight Operations Manager

Highschoolgraduate;somecollegeandortechnicalschooldesirableorequivalentprofessional military education and/or experience.

Abilitytoread,writeandunderstandspokenandwritten

English.

Abilitytowriteroutinereports and correspondence. Ability to give verbal and written direction to assigned staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required but not all inclusive.

Employee must be willing and able to obtain and maintain SIDA (Security Identification Display Area) credentials with an unrestricted U.S. Customs background clearance and must also hold a valid driver’s license with the ability to safely operate a motor vehicle in a high-traffic aircraft operations area.

Employeemusthaveaheightenedsenseofsituationalawarenessin ordertosafelyfunctionin this environment.

Employeemusthaveverygoodinterpersonalskillswithacustomerservicemindset.

Employeewillneedtobeabletoclimbstairs andladdersandcarryupto
40lbs.

Reasonableaccommodationsmaybemadetoenableindividualswithdisabilitiesto perform the essential functions.

Employee will primarily perform duties in an office setting where the noise level is usually controlled. However, the position also requires working in and around aircraft operational areas (ramps, flight lines, hangars, warehouses, etc.) and outdoors in all types of weather conditions.