Senior Account Representative

Overview

Honda has a clear vision for the future, and it’s a joy‑filled one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future‑focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential.

To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

The Sr. Account Representative manages new model development activity from award issuance to mass production start timing following Honda’s 6‑phase new model review process between the customer, HT offices, suppliers and/or vendors. Program development may take 1‑3 years from award through mass production launch, with the final step being a successful launch of HTA supported parts. The role also includes quality requirements from model award, mass production, and service;

supporting documentation requirements, investigating and counter‑measuring trouble reports, managing design changes, and any other quality‑related activity. Working with the supplier to ensure hard counter‑measures are implemented and effective. Communication between HTA and the customer must be clear and continuous.

• Quality New Model Development and Mass Production Quality: coordinate development, review, report, and submit all new model documents required for launch; ensure accuracy, timeliness, and on‑target completion.
• Honda Information Management: support ongoing review, analysis, and reporting to Honda on additional development requirements for design changes (eDICS), trouble reports (NARS), capacity inquiries (CMS), and packaging (NAPS).
• Supplier Visits: visit at various stages during the new model review process to foster good relationships, train on launch process, and validate information.
• Internal Meetings: facilitate meetings with relevant parties to review NM project status and hand‑off materials to mass production teams.
• Quality Assurance Validation / New Model Review Activity: lead in reviewing supplier self‑assessment of their QAV to verify ranking meets viable category; perform and validate business quality audit on potential new suppliers.
• Import and Export Quality Report: manage quality trouble reports, communicate with suppliers, investigate issues, and update customers on progress.

• Minimum Education al
  
  Qualification:
  
  BA/BS in Business Administration, Engineering, or similar, or relevant minimum experience.
• Minimum Experience:
  
  3‑5 years in automotive or Honda Tier 1 new model, quality and/or mass production.
• Project Management;
  Quality audit (ISO 9001, TS 16949, ISO 14001) and quality validation audit;
  Strong analysis skills;
  Microsoft‑Suite proficiency (Excel, Word, PowerPoint);
  Excellent written & verbal communication skills.

• Competitive Base Salary (variable by location and experience).
• Paid Overtime;
  Regional Bonus (when applicable).
• Industry‑leading Benefit Plans (Medical, Dental, Vision, Rx).
• Paid time off, including vacation, holidays, shutdown;
  Company‑Paid Short‑Term and Long‑Term Disability.
• 401(k) Plan with company match + additional contribution;
  Relocation assistance (if eligible).
• Career Growth:
  Advancement Opportunities, Career Mobility, Education Reimbursement, Training and Development programs.
• Additional Offerings:
  Tuition Assistance & Student Loan Repayment;
  Lifestyle Account;
  Childcare Reimbursement Account;
  Elder Care Support;
  Wellbeing Program;
  Community Service and Engagement Programs.

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity & expression, age, disability, veteran status, or any other protected factor.