Front Desk Receptionist

Front Desk Receptionist –
Nivea Hospitality

Location: 1081 Lydia Drive, Marysville, Ohio

Job Type: Part-Time

Pay: $14.00/HR

Work Location: In person

• Check‑in and Check‑out – welcome guests, verify reservations, assist with the check‑in process, provide information on hotel amenities and policies, answer guest questions, settle bills, and provide invoices at check‑out.
• Room Assignments – assign rooms based on guest preferences and availability, manage keys, and ensure rooms are prepared for arrival.
• Guest Service – offer information on local attractions and services.
• Handling Guest Concerns – address complaints professionally and find solutions to ensure guest satisfaction.
• Payment and Billing – process payments, credit‑card transactions, and deliver accurate bills.
• Safety and Security – monitor security cameras, ensure guest safety, and coordinate emergency procedures.
• Phone and Reservations – answer calls, take reservations, and manage room availability via the booking system.
• Administrative Tasks – keep records, manage guest profiles, and track room inventory.
• Communication – interact with guests, hotel staff, and management to ensure smooth information flow.
• Hospitality – create a welcoming atmosphere and make guests feel valued.

• Must be available to work weekends and evenings.

The Comfort Suites Marysville is committed to providing exceptional guest experiences. Our team creates a welcoming environment that makes guests feel at home.

• Seniority level: Entry level
• Employment type: Part‑time
• Job function: Administrative
• Industries: Hospitality