Quality Manager

MS Companies is seeking an experienced Quality Manager to lead quality operations across multiple automotive manufacturing customer locations. This is a full-time leadership opportunity with a growing provider of quality services and workforce solutions supporting the automotive and manufacturing industries.

The Quality Manager will oversee customer relationships, quality performance, operational execution, financial accountability, and team development. The ideal candidate will have a strong automotive manufacturing background, proven leadership experience, and the ability to drive continuous improvement, resolve complex quality issues, and deliver measurable operational results. This role offers the opportunity to lead multiple customer programs, develop teams, and make a meaningful impact on quality and customer satisfaction.

• Minimum of 5 years of leadership or management experience in automotive manufacturing, quality, or production environments.
• Proven experience managing customer relationships and serving as a primary customer contact.
• Strong experience with root cause analysis and corrective action methodologies, including 8D, 5 Why, Fishbone, and Ishikawa.
• Experience leading quality, containment, sorting, rework, or manufacturing operations teams.
• Strong understanding of automotive quality systems, customer requirements, and manufacturing standards.
• Working knowledge of Lean Manufacturing and Continuous Improvement methodologies.
• Strong analytical, organizational, and problem-solving abilities, with proficiency in Microsoft Office applications and reporting systems.
• Excellent verbal and written communication skills.
• Must be authorized to work in the United States without sponsorship.

• Experience managing multiple customer sites or programs simultaneously.
• Experience with P&L responsibility, budgeting, cost management, and financial performance.
• Salesforce or similar operational management software experience.
• Bachelor's degree in Engineering, Manufacturing, Quality, Business, or a related discipline.
• Experience supporting automotive launch activities and production ramp-up initiatives.
• Previous experience as a Quality Manager, Operations Manager, Plant Quality Manager, or Program Manager.
• Six Sigma Green Belt, Black Belt, or equivalent Continuous Improvement certification.
• Experience working directly with OEM and Tier 1 automotive customers.

• Lead all on-site quality operations, including Assistant Quality Managers, Supervisors, Team Leads, and Inspection Teams.
• Serve as the primary customer contact for quality-related matters, escalations, and issue resolution.
• Oversee new program launches, ensuring successful implementation of customer requirements and quality systems.
• Drive containment, corrective action, root cause analysis, and long-term problem resolution efforts.
• Ensure compliance with customer specifications, quality standards, and internal operating procedures.
• Analyze quality and operational data to identify trends, risks, and continuous improvement opportunities.
• Lead Lean Manufacturing and Operational Excellence initiatives across assigned customer accounts.
• Manage program financial performance, including budgeting, cost control, labor utilization, and profitability.
• Oversee sorting, containment, inspection, and rework activities when required.
• Develop and maintain strong relationships with customers, operations teams, and executive leadership.
• Support customer audits, launch readiness reviews, and operational assessments.
• Lead strategic initiatives, special projects, and customer recovery efforts.

• Travel required based on customer and operational needs.
• Multi-site customer support…