BartenderServer

Benefits:

Employee discounts

Free uniforms

Training & development

Position Overview:

We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities include both serving and bartending in a full service environment.

Key Responsibilities:

Customer Interaction:
Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.

Order Handling:
Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.

Service Delivery:
Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.

Cleanliness and Maintenance:
Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.

Problem Resolution:
Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications:

Customer Service

Experience:

Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.

Communication

Skills:

Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.

Efficiency and Accuracy:
Ability to handle orders accurately and efficiently, even in a high-pressure environment.

Teamwork

Skills:

Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.

Physical Stamina:
Capable of standing for long periods and moving quickly during busy periods.

Health and Safety Awareness:
Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.