Dental Office Assistant

Front Office Business Assistant

Marysville Periodontal and Implant Center, part of Heartland Dental, seeks a Business Assistant to support front‑office operations.

Heartland Dental fosters a culture of learning, teamwork, and patient‑first care. The role offers a collaborative environment where continuous learning is encouraged.

• Greet patients as they enter the office to create a great first impression.
• Manage front‑office duties: answer phones, process office mail and email, communicate with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims, verify benefits, and explain coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

• Competitive benefits: health insurance, retirement savings plans, six paid holidays, and PTO.
• Front‑loaded education and training to develop to your full potential.
• Opportunity to join a secure company with 20+ years of industry experience and unlimited growth potential.
• Access to on‑demand Daily Pay.

• Experience working in a fast‑paced, customer‑centric environment.
• Excellent communication and organizational skills.
• Regular HIPAA training; protect PHI and maintain data safeguards.

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

• Perform essential duties with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Lifting up to 15 pounds at times.
• Receive virtual training sessions (or in‑person) periodically throughout the year.
• TB test required for all new hires in dental office positions; test arranged during pre‑employment.

Heartland Dental is the nation's largest dental support organization, providing administrative support to more than 3,000 doctors across 39 states. Supported doctors retain clinical autonomy, and our mission is to deliver the highest quality dental care and experiences to the communities we serve.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Location:

Marysville, WA.

Salaries: $80,000–$120,000 per year, or $48,000–$50,000 per year in other positions; details available upon application.