Mitigation Manager

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Location:

Marysville, WA (Field & Office-Based)

Employment Type:

Full‑Time

Industry: Property Restoration / Water
• Fire
• Mold
• Biohazard

We are seeking an entry level or experienced and motivated Mitigation Manager to lead our field mitigation team and oversee day‑to‑day operations on restoration projects. The ideal candidate is a skilled leader who understands jobsite management, documentation standards, safety practices, and high‑quality customer service in a fast‑paced environment.

• Lead, coach, and support mitigation technicians and crew leaders in daily field operations.
• Oversee mitigation projects from assignment through completion and job close‑out.
• Ensure work follows IICRC standards, safety protocols, and company SOPs.
• Review documentation accuracy (photos, moisture readings, logs, and field notes).
• Monitor job progress, timelines, and equipment deployment.
• Conduct site visits and quality‑control checks as needed.
• Serve as a primary point of contact for customers during mitigation projects.
• Communicate clearly and professionally with homeowners, adjusters, and stakeholders.
• Support safe‑work practices, PPE use, and incident reporting.
• Oversee proper use, care, and accountability of equipment and materials.
• Collaborate with Operations, Project Management, and Office/Dispatch teams.
• Support onboarding, training, and development of field staff.

• Previous experience in restoration, mitigation, construction, or related field leadership.
• Strong understanding of water mitigation processes and jobsite documentation.
• IICRC WRT (preferred) – additional certifications a plus.
• Ability to lead teams, resolve challenges, and manage multiple jobs at once.
• Strong communication, organization, and problem‑solving skills.
• Valid driver’s license with acceptable driving record.
• Ability to work occasional after‑hours or emergency‑response situations.

• A reliable and professional leader who sets the standard for teamwork and accountability.
• Someone who thrives in a fast‑moving, service‑focused environment.
• A coach‑minded manager who builds trust and supports field staff growth.

• Competitive pay (DOE).
• Performance‑based bonus opportunities.
• 401(k) with employer matching.
• Health insurance eligibility after 2 months of employment (includes medical, dental, and vision coverage).
• Paid time off and paid holidays.
• Company‑provided training and certification opportunities.
• Career‑growth and leadership‑development environment.
• Supportive, team‑oriented company culture.