T-Mobile Retail Store and Operations Manager
Listed on 2025-12-01
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Retail
Retail & Store Manager -
Management
Retail & Store Manager
Overview
Retail Store and Operations Manager at Exclusive Wireless. The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. The role focuses on coaching, leading and training the sales team to provide the best customer service experience, with one-on-one coaching sessions and motivation to achieve business and individual goals.
Responsibilities- Coach, lead, and train the sales team to deliver exceptional customer service.
- Hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.
- Identify opportunities and implement improvement plans to achieve sales and profit goals.
- Market and advertise activities in the store.
- Two (2) years of proven retail sales management experience (interactive sales process, commissioned sales).
- Two (2) years of recruiting, hiring, and developing successful store sales teams.
- The ability to stand for long periods of time.
- Able to communicate with and take instructions from leadership staff.
- Able to achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
- Must be available to work evenings, weekends and holidays.
At Exclusive Wireless, we’re re-imagining the rules of wireless and we’re just getting started. Join our revolution and be a part of a new wireless nation! #EDUBNATION
Statement:
We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.
Discrimination or harassment based on these factors is inconsistent with our values and will not be tolerated.
- Seniority level:
Mid-Senior level - Employment type:
Full-time - Job function:
Sales, Management, and Customer Service - Industries:
Telecommunications
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