Program Supervisor

D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

OUR MISSION AND PERFORMANCE EXPECTATIONS

The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description.

SUMMARY

The Program Supervisor is full time and considered a supervisor, non-exempt and paid hourly. The Program Supervisor, Redwood supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. The Program Supervisor provides and over-see services or supports in residential, vocational or in-home settings.

The Program Supervisor is responsible for supervising Direct Support Professionals. In addition, the Program Supervisor oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment.

The Program Supervisor generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. The Program Supervisor works at the program location and is generally expected to visit each shift and all employees one time per month, including where supervising periodic or hourly services.

ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:

Services and Supports

* Works regularly scheduled shifts as a direct support professional (see DSP position description).

* Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains confidentiality of individual and employee data; directs DSPs to assure accurate and complete records.

* Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts.

* Attends and assists with routine progress meetings.

* Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation.

* Management of Individuals' Assets:
When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly.

* Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director.

* Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority.

Health Care

* Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts.

* When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others.

* When applicable, accurately administers and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies.

* Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use.

* With the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans.

Stakeholder Relations:

* Maintains productive and professional relations with individuals, families, case managers and other stakeholders.

* Implements Network Customer Service Standards; trains DSPs in delivery.

Personnel

* Assists with recruitment; interviews and hires direct support professionals with agreement of the Program Director.

* Populates and maintains…