Organizational Change Management Partner II

Organizational Change Management Partner II

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The Organizational Change Management Partner (OCMP) plays a pivotal role in designing and applying change management strategies, processes, and tools to drive adoption of key enterprise initiatives. This role has a strong emphasis on technology-driven projects and strategic communications, ensuring that Team Members are informed, engaged, and ready for change. The OCMP works to maximize Team Member adoption and utilization while minimizing resistance, ultimately increasing benefit realization, value creation, and achievement of desired outcomes.

This position partners closely with project leaders to integrate change management activities into technology and project plans, aligning communications and engagement strategies with program objectives.

Join a dynamic and fast-paced Organizational Change Management (OCM) team that thrives on driving the people side of change. Our team plays a critical role in enabling successful enterprise-wide transformations by focusing on the human impact of change—ensuring that Team Members are informed, engaged, and empowered throughout the journey. We specialize in technology implementations, process evolution, communication, and organizational redesign, bringing a strategic, people-first approach to every initiative.

Our work spans across departments and functions, supporting large-scale programs that shape the future of the organization. As trusted advisors and change leaders, we collaborate closely with business partners at all levels to build change capability, foster resilience, and deliver measurable outcomes. If you're energized by meaningful work, thrive in a collaborative environment, and are ready to make a lasting impact, we would love to have you on our team.

• Lead the design, development, and delivery of clear, concise, and engaging communications for technology and project initiatives
• Define and apply OCM processes and tools to create communication strategies that support adoption of changes required by technology and enterprise projects
• Connect program/project vision and objectives to communication and change management deliverables
• Identify key stakeholders impacted by change and develop tailored communication strategies for each group
• Ensure user readiness by identifying and managing resistance to change and mitigating risks
• Develop surveys, gather feedback, propose adjustments, and report on adoption metrics
• Consult, coach, and engage project teams, senior leaders, managers, and supervisors to ensure successful execution of end-to-end OCM strategies
• Establish feedback loops and enable multi-directional communication channels
• Collaborate with the Sr. OCMP and Lead to develop and continually improve standards, guidelines, and tools
• Partner with leadership to maintain an ongoing list of key enterprise changes, identify stakeholder impact, prioritize change efforts, and assess potential risks

• Bachelor’s degree in Communications, I/O Psychology, or equivalent experience
• Minimum of 2 years of communications and/or OCM facilitation experience
• Proficiency with MS Suite of Products
• Experience using communication tools such as Canva and Bananatag to create impactful messaging
• Familiarity with MS Teams and SharePoint; ability to assist in designing SharePoint sites to support change narratives
• Experience applying change management frameworks and methodologies to technology-driven transformations
• Ability to analyze and determine changes requiring updated roles, responsibilities, and skills

• Strong written and verbal communication skills
• Understanding of how people experience and adapt to change
• Proven ability to identify stakeholders and develop comprehensive communication plans
• Understanding of project management practices and integration of change management activities into project schedules
• Ability to articulate change narratives and communicate across the organization using multiple media types
• Competence in developing…