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Data Analyst

Hybrid Customer Insights Analyst - VoC & CX Analytics

Job in Maryville, Blount County, Tennessee, 37803, USA
Listing for: Vanderbilt Mortgage and Finance, Inc
Full Time position
Listed on 2026-01-05
Job specializations:
  • IT/Tech
    Data Analyst
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A national housing lender is seeking a Customer Insights Analyst to enhance customer experience through data analysis and interaction metrics. The role involves analyzing customer journeys, executing Voice of Customer (VoC) programs, and collaborating with cross-functional teams to drive measurable outcomes. Candidates should have 1-2 years of relevant experience and strong proficiency in data analysis tools like Power BI. This position offers a hybrid schedule with competitive benefits and opportunities for professional development.
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