Community Life Service Coordinator

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Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America s leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

About Community Life

Community Life (CL) is The Community Builders (TCB)'s place-based model that uses healthy and stable housing as a platform for connecting our residents to services, community resources and opportunities so they can thrive. By creating programs and building strategic partnerships with residents and local stakeholders, CL helps create pathways to opportunities in early education, economic mobility, youth development, community engagement, voting registration, healthy living, and resident leadership.

Position

Description:

Reporting to the Director of Community Life - New England, the Community Life Service Coordinator (SC) develops and coordinates support services for residents living in Mashpee Village. The SC will ensure resident and community success through close work with property management, building and sustaining relationships with local and regional partners, planning programs and other on-site opportunities for residents, and working one-on-one with residents to assist them in achieving their goals.

Community Life Service Coordinator role at TCB

• Work with local organizations to successfully implement community engagement initiatives, including the annual CL Questionnaire
• Develop and monitor progress of the Community Success Plan, a one-year, data-informed strategic plan outlining site priorities, strategies, and activities to meet CL outcomes by 2025
• Track and report on progress as required by partners and funders to fulfill grant commitments
• Build relationships with residents to better understand their aspirations and goals, and connect them with local resources and opportunities
• Participation and coordination of resident support and resources around housing stabilization issues such as late rent payments, housekeeping and other lease violations
• Conduct new welcome orientations for new residents
• Create consistent outreach and communication with residents, including newsletters, flyers, telephone calls and door-knocking
• Use of TCB s data collection and analysis systems, CL Dynamics and Power BI, to document services provided to residents and outcomes achieved
• Participate in ongoing professional development, at least 12 hours per year that pertain to the SC position
• Recruit and lead volunteers and interns to assist on the site
• Other duties and responsibilities as requested

Here’s what we’re looking for

• Experience building and maintaining effective partnerships and working with social service providers and other organizations
• Demonstrated management ability and interest in motivating and energizing residents, site staff and partners
• Demonstrated experience and expertise in using data and evaluations to inform practice and program design
• Experience engaging, communicating and collaborating with residents of diverse socioeconomic and cultural backgrounds, including in areas related to housing stabilization and goal-setting
• Excellent organizational, communication (oral and written), and problem-solving skills
• Strong personal initiative, attention to detail, and ability to work independently
• Bachelor’s degree, 2+ years of related experience
• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program

The Community Builders is an equal opportunity employer.

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