Sales Associate Key

About Talbots

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's timeless and timely, quality craftsmanship and gracious service. We hire individuals who bring new ideas, understand smart risk taking, and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

• Growth — tools to grow beyond this position and into the next
• Incentive opportunities
• Benefits:
  Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
• Generous discount: 50%, 60% & 70% merchandise discount off Talbots and Haven Well Within
• Other perks:
  Referral incentive program, discounts on travel, shopping, concerts and more

• We win as a team and applaud each other’s success
• We encourage creativity, innovation and smart risk-taking
• We are committed to building relationships with customers and associates by knowing, serving, and delighting them
• We act with integrity, transparency, candor, and respect
• We respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture
• We embrace community by bringing positive change to the communities where we live and work

• Capable of creating a selling culture where associates align around the needs of our customers
• Customer-centric mentality and focus on creating exceptional customer experiences
• Driven to create, build and cultivate relationships
• Strong ambition and passion for achieving goals, both individually and as part of the store team; thrives in a team environment
• Passionate about selling; seeks organized and thoughtful ways to maximize all traffic that enters the store
• Demonstrates excellent verbal communication skills and a high level of integrity
• Able to work cooperatively in a diverse work environment
• Comfortable climbing ladders, moving around regularly, and standing for extended periods
• Able to bend, reach, stretch for product and lift, carry, and move at least 40 lbs
• Possesses the technological aptitude to navigate POS/computer/iPad/handheld systems
• Flexible availability based on business needs including evenings, weekends, and holidays

• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships
• Assist the management team to build store business
• Serve multiple customers, multi-task, and handle projects simultaneously
• Be aware of fashion trends and stay informed about all new arrivals, including product knowledge on fit, color, fashion
• Use product knowledge and fashion expertise to create outfits and match items to customer needs
• Develop and maintain positive working relationships to support a productive work environment
• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management to enhance the customer experience
• Achieve sales and service metrics in key measurable areas
• Maximize individual performance through learning opportunities, direction, coaching and feedback
• Achieve sales metrics including Talbots Classic Awards
• Support operational excellence, including inventory management per policies and procedures (filling orders, recalls, recovery, replenishment, re-tickets, etc.)
• Plan and prioritize tasks to meet customer and business needs
• Lead/supervise others on occasion and open/close the store
• Understand customer needs with curiosity and confidence through intentional conversation

Note:

This position description describes the general nature of work performed by associates and is not inclusive of all duties. It is subject to change.

Store 00010 Mashpee MA-Mashpee, MA 02649

Regular/Part time

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based on qualifications related to the position and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other protected category. The Company provides reasonable accommodations for applicants with disabilities.

If you require an accommodation to perform the essential duties or participate in the application process, please contact  The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on operations. The Company will not revoke or alter a job offer based on a request for reasonable accommodation.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Sales and Business Development;
Industries:
Retail