Continuing Education Assistant; Part-time), NIACC Career Center – Charles

Continuing Education Assistant (Part-time), NIACC Career Center – Charles City

CATEGORY/LEVEL: Part-time (approximately 22 hours per week)

BASIC FUNCTION: Provide quality customer service to the public and support to key staff.

START DATE:ASAP

SALARY:$15.00 per hour, not to exceed 29 hours per week. Hours of this position are Monday through Friday, 7:45 a.m. to 12:15 p.m., with some evenings as needed. This position is not eligible for benefits.

REQUIRED QUALIFICATIONS:High school diploma or equivalency, proficient computer skills, attention to detail, strong organizational and customer service skills, excellent oral and written communication skills, ability to work independently.

RESPONSIBILITIES AND DUTIES:

• Provide a positive, student-centered environment.

• Greet and assist walk-in customers.

• Communicate effectively and build relationships with students and team members.

• Proctor the CASAS assessment, ALEX assessment, and HiSET official practice test.

• Assist students with completing the interest forms for ESL and HSE.

• Assist students with scheduling HiSET exams.

• Assist with HSE orientations as needed.

• Assist with the student evaluation process each session.

• Make copies and organize material for Adult Education instructors.

• Mail AEL orientation packets and graduation letters.

• Assist with NIACC Workforce Academy Orientation sessions as needed.

• Mail Workforce Academy Student Orientation packets.

• Register students by phone or in person.

• Enter grades and attendance in Lumens for AEL and other programs.

• Maintain strong organizational skills, demonstrate reliability, and communicate effectively with stakeholders. Fulfill other responsibilities as needed or assigned.
Perform in a manner which strengthens the coordination and cooperation of all organizational components of the College, including opportunities for student recruitment.
NIACC Core Principles:
All employees are expected to adhere to all NIACC policies and procedures. NIACC administration, faculty, and staff value a positive working environment and an environment of mutual respect; therefore, all employees are to maintain a positive attitude and respect for others when working with all NIACC departments, employees, students, partners, and the public.
Applicants for this position must be authorized to work in the United States without sponsorship. NIACC is unable to sponsor or take over sponsorship of an employment Visa.
07/2025