Release of Information Supervisor

Supervisor – Release of Information (ROI)

Are you a motivated leader with a passion for healthcare operations and team development? We’re looking for a Supervisor to oversee Release of Information (ROI) operations at one of our key client sites. In this role, you’ll manage a team of ROI Specialists, ensuring that all processes meet the highest standards of accuracy, compliance, and service excellence.

• Lead and manage daily operations and scheduling of ROI Specialists at the client site.
• Ensure all ROI activities are completed efficiently, accurately, and in compliance with HIPAA, state, and federal regulations.
• Monitor workflow, assign tasks, and adjust schedules to maintain productivity during peak periods or staff absences.
• Conduct quality assurance reviews, performance evaluations, and regular feedback sessions to support staff growth and accountability.
• Provide coverage and hands‑on support when needed to maintain service continuity.
• Collaborate closely with client management and internal leadership to drive process improvements and operational excellence.
• Foster a positive, customer-focused team culture built on professionalism, respect, and service.

• Education:
  
  High School Diploma or GED required;
  Associate’s or Bachelor’s degree in Health Information Management, Business Administration, or a related field preferred.
• Experience:
  
  1+ year of supervisory or management experience, ideally in a healthcare or acute care setting.
• Knowledge:
  Strong understanding of HIPAA and medical record privacy standards.
• Skills:
  
  Excellent communication, leadership, and organizational skills; proficient in Microsoft Office Suite.

• Opportunity to lead and develop a high‑performing team in a growing healthcare organization.
• Collaborative environment focused on professional development and operational excellence.
• Meaningful work that supports patient privacy and the integrity of health information management.

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