Senior IT Service Desk Specialist
Listed on 2026-10-18
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IT/Tech
IT Support, HelpDesk/Support
RSM is seeking a Managed IT Service Desk Technician to provide remote technical support for external managed service clients. The role involves troubleshooting hardware, software, and network issues, performing systems administration for Office 365 and Windows Server environments, and maintaining security standards across multiple clients.
You will work with senior consultants, handle client communications, and document resolutions in the ticketing system.
Our team is growing, and we are hiring a Senior IT Service Desk Specialist | Flexible Schedule in Mason City, IA, United States.
We appreciate your interest in this position.
Join RSM and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Senior IT Service Desk Specialist | Flexible Schedule role at RSM, based in Mason City, IA, United States.
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