CWES Caseworker​/Education Specialist

Job Details

Job Location:
Mason City, IA 50401

Position Type:
Full Time

Education Level: 4 Year Degree

Salary Range: $20.74 - $23.60 Hourly

Travel Percentage:
Up to 25%

Job Shift:
Any

Job Category:
Direct Care - Emergency Services/Shelter

YSS is looking for a organized, compassionate, and dedicated CWES Caseworker/Education Specialist to join our North Iowa team in making a real difference!

You’ll manage casework and educational coordination for up to 15 clients, keeping files organized and accurate. You’ll connect with families, schools, therapists, and other professionals, ensuring smooth communication and support. You’ll also help create a safe, respectful environment and guide staff on file management and EMR systems.

Additional responsibilities include:

Client Supervision

• Supervise clients, ensuring safety, presence, and awareness of their activities.
• Plan and facilitate age-appropriate group sessions on social skills, life skills, and recreation.
• Provide meals per Dept. of Education standards.
• Implement behavior management goals and privileges consistently.
• Provide crisis interventions as needed.

Casework

• Build rapport and assess clients’ needs (basic, health, educational, service).
• Complete client intakes, Service Plans, and Discharge Summaries.
• Facilitate weekly family connections with clients and their support system.
• Track and manage client medications in EMR; schedule reviews/refills.
• Prepare discharged client files for compliance checks.

Education Specialist

• Coordinate education services with referral workers and school personnel.
• Transfer school records and participate in IEP meetings as requested.
• Arrange academic testing and alternative learning options (tutoring, etc.).
• Monitor education progress and address academic needs.
• Coordinate transportation to maintain school placement when possible.

EMR System & Reporting

• Enter and track new client data in EMR; scan/upload relevant documents.
• Assist in staff training on EMR systems and data entry.

Referral & Placement

• Receive and assess referral calls; connect callers with YSS or community resources.
• Maintain knowledge of community resources to provide accurate guidance.
• Complete CWES Screening Tool and begin admission paperwork when needed.
• Consult supervisors/on-call staff for appropriate CWES engagement levels.

Leadership & On-Call Responsibilities

• Rotate on-call duties after hours and weekends as requested.
• Participate in Mobile Crisis Response Unit when designated.

Please know this is not a complete list of the position’s responsibilities. Duties can change.

What We Provide...

We
believe
in your potential, we
meet
you where you are, and we invest in your future. Beyond the meaningful work, YSS provides the following benefits:

• Supportive leadership team and mission-driven culture.
• Flexibility and autonomy in a collaborative environment.
• Competitive salary
• Comprehensive benefits.
  • Health insurance
  • Voluntary dental insurance
  • Voluntary vision insurance
  • Life insurance and long-term disability coverage
  • Supplemental accident, critical illness, and hospital indemnity insurance
  • Professional liability insurance coverage
  • Flexible spending account/health savings account
  • Supplemental compensation award
• Generous Paid Time off and Leave
  • Four weeks of paid time off (PTO)
  • Volunteer time off
  • Paid holiday leave
  • Birthday holiday
• Wellness Program Opportunities
  • Paid membership to the Athletic Club of Ames
  • Employee Assistance Program for all employees
  • Flu shots
  • Mental health support
• YSS is a Public Service Loan Forgiveness qualified employer.
• 403(b) retirement offerings

To create a world where youth are valued and empowered, we ask staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a ’Can Do’ Spirit. We also ask for the following:

MUST HAVES - Required Qualifications

• Master's degree in human services or a related field and 1+year of full time, related experience.

or

• Bachelor's degree in human services or a related field and 2+years of full time, related experience.

or

• Associate's degree in human services or a related field and 4+years of full time related experience.

plus

• Ability to travel and transport clients as needed. For insurance purposes, you must:
  • Be…