Product Manager

Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Product Manager brings a high-energy approach to developing customer & colleague-centric experiences and features that grow the customer base, drive user engagement, and improve the overall site store experience. The role develops and owns execution of the product roadmap for the assigned product area and collaborates with cross functional partners across design, engineering, analytics, and business throughout the product lifecycle, from ideation through execution.

The Product Manager works in an agile environment focused on continuous improvement, where ideas and feedback are encouraged, and is empowered to make decisions that create memorable, loyalty-building experiences for every Macy's customer & colleague. This position may be based in Mason, OH, Johns Creek, GA, or New York, NY
.

• Develop and maintain a product roadmap aligned to business goals and product strategy by delivering key milestones and achieving defined KPIs.
• Communicate product vision, roadmap, and progress to partners across Macy’s.
• Identify and prioritize opportunities to improve customer & colleague experiences through cross-functional collaboration, data analysis, and deep understanding of customer & colleague needs.
• Define product and customer/colleague experiences through clear, detailed, and timely artifacts, including product requirements and user stories.
• Collaborate with design, engineering, analytics, and other product managers to design, build, and launch product features that drive growth and engagement.
• Maintain a healthy, prioritized backlog of well-groomed, insight-driven user stories.
• Partner with engineering scrum teams and technical leads to refine requirements that support simple, intuitive user experiences.
• Define success metrics, ramp plans, and measurement criteria.
• Design and run experiments to test hypotheses and identify solutions that improve conversion, engagement, customer loyalty, and colleague adoption.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Pr…