More jobs:
Customer Service
Job in
Mason, Warren County, Ohio, 45040, USA
Listed on 2026-01-01
Listing for:
Global Channel Management, Inc.
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
QualificationsCustomer Service needs 1-2 years experience
Customer Service requires:
- call center
- Knowledge of vision benefits and/or insurance industry a plus
- Review claims details, research payment issues, investigate provider network details
- Use system tools as appropriate to escalate issues between the various functional areas within Eye Med
- Must meet Customer Care Center productivity and quality goals
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