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Senior SaaS Customer Success Manager

Job in Mason, Warren County, Ohio, 45040, USA
Listing for: Benchmark Gensuite
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior SaaS Customer Success Manager (Travel Required)

Benchmark Gensuite in Cincinnati, OH is seeking a Customer Success Manager to drive satisfaction and growth among an existing portfolio. You will design, plan and coordinate program activities, and collaborate with delivery teams to ensure a positive customer experience.

You will develop deep knowledge of Benchmark's SaaS offerings, build strong relationships, support renewals and expansions, and travel as required to meet customers and strategic goals.

Join us at Benchmark Gensuite as our next Senior SaaS Customer Success Manager (Travel Required) in Mason, OH, United States.

We appreciate your interest in this position.

Join Benchmark Gensuite and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior SaaS Customer Success Manager (Travel Required) role at Benchmark Gensuite, based in Mason, OH, United States.

Position Requirements
10+ Years work experience
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