Technical Program Specialist

Technical Program Specialist
Mason, OH

Reports to:

VP, Sales & GM Americas

Type of employment: Permanent

Work Arrangement: Full-time Onsite

U.S. Work Eligibility

This role is limited to U.S. citizens and lawful permanent residents, in accordance with applicable legal and regulatory requirements.

Who We Are?

RH Aero Systems brings together Rhinestahl and HYDRO Systems to deliver specialized aviation support equipment, OEM-licensed engine and airframe tooling, engineered solutions, and global service support for OEMs, MROs, operators, and other aviation customers. With global headquarters in Mason, Ohio and Biberach, Germany, RH Aero Systems supports customers worldwide through a network of 26 service centers and deep technical expertise across aviation tooling and Ground Support Equipment.

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As a Technical Program Specialist, you will be part of RH Aero’s technical program management team, supporting technical inquiries, data accuracy, issue resolution, and program deliverables across engine tooling and Ground Support Equipment (GSE). This role offers the opportunity to apply your technical background in a cross-functional environment, working closely with internal teams, OEM partners, and customer-facing groups to help deliver accurate, timely, and practical technical support across RH Aero product lines.

What You Will Do?

• Review and evaluate technical inquiries received by the Technical Program Management team and determine appropriate next steps for resolution.
• Coordinate timely closure of technical inquiries by following established issue-resolution processes, including Supplier Problem Reports (SPR), Customer Problem Reports (CPR), and Supply Chain Queries (SCQ).
• Represent the Technical Program Management function in RH Aero’s operations review rhythm by identifying high-impact open technical issues and helping drive priority actions to closure.
• Monitor and analyze technical issue-resolution performance using tracking tools such as the Tool Query Report (TQR) portal and SPR, CPR, or SCQ tracking lists.
• Serve as a technical point of contact with engine OEM engineering and program management communities, including Support Equipment Design and Engineering (SEE) and NESS, while representing RH Aero and customer needs.
• Track demand and support timely completion of TPM deliverables, including cost automation data, weight and dimensions, CE/CA marking, and certificates, using systems such as Epicor to access and manage inquiries.
• Maintain accurate and current engine tool list source data and output files, ensuring revisions are clearly documented to support configuration management, data integrity, and output quality.
• Identify opportunities to improve recurring TPM data processes through digital tools, lean practices, and process improvements, and present recommendations or business cases as appropriate.
• Perform other related duties as assigned.

What You Will Bring?

• Working knowledge of aircraft, engine, aviation systems, maintenance, tooling, or related technical product environments.
• Four-year technical degree with at least 2 years of relevant experience, or 6+ years of progressive experience in a related technical field.
• Ability to read and interpret OEM tooling blueprints, drawings, specifications, and technical requirements.
• Experience using commercial or military aero-engine OEM technical publications to support maintenance, repair, overhaul, or technical issue resolution is a plus.
• Experience in manufacturing, sourcing, order fulfillment, or cross-functional operations is preferred.
• Strong project coordination, planning, facilitation, collaboration, and written and verbal communication skills.
• Demonstrated problem-solving skills with the ability to follow issues…