Credit Director

At Clopay Corporation, we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.

Headquartered in Mason, Ohio, and operating state-of-the-art manufacturing facilities in Troy, Ohio, Russia, Ohio, Mountaintop, Pennsylvania, and Goodyear, Arizona, we are a proud American-owned company and a wholly owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond.

By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson. Together, we secure everything from family garages to the world’s most iconic stadiums and skyscrapers.

We currently have an opening for a Credit Director in our Mason Headquarters Office.

• Establishes policies and procedures concerning credit functions such as credit work flow process, standardized collection letters, credit application process, and actions taken on aged accounts.
• Works closely with Sales organization, CFO and Company President to ensure that a balance is reached between the needs of the customer and company’s business interest.
• Approves credit limits on customer accounts, handles special credit arrangements and collaborates with Management regarding deviations from standard payment terms.
• Negotiates and evaluates third party credit reporting agencies, Dunn and Bradstreet, etc.
• Takes active role in National Association of Credit Management, administer educational products available.
• Develops relationships with credit/collections attorneys and agencies and engages as necessary to collect on delinquent accounts.
• Negotiates favorable third-party collection rates as well as develops appropriate policies concerning their utilization.
• Monitors credit activity including monthly review of all accounts. Audits delinquent accounts considered to be uncollectible; ensures appropriate efforts have been taken before assigning bad credit status to account.
• Creates and presents reports to management on large account activity, summary aging analysis and bad debt reserve analysis.
• Prepares and reviews collection reports and monitors aged accounts to evaluate effectiveness of current collection policies and procedures.
• Supervise Credit and Deduction departments, providing career development and mentoring and building a high-performing team.
• Engages appropriate individuals as necessary to resolve Customer disputes.

• Bachelor’s degree in Accounting, Finance or Business. Prefer Master’s Degree.
• Must have extensive credit experience in a similar organization or industry.
• Familiarity and experience within commercial construction industry is preferred.
• Must have intimate knowledge of construction lien, bond laws, and related notice requirements.
• Must have a flexible growth and sales oriented approach to credit management, facilitating sales growth while minimizing risk.
• Strong communication and people skills.
• Ability to analyze credit data by market and across the organization making informed decisions aligned with the Company’s strategic goals that drive business results.
• Must be able to work independently while partnering with internal customers to…