Hotel Front Desk Agent

We are seeking a warm, professional, and guest-focused Front Desk Agent to join our hotel team. As the first point of contact for our guests, you will play a key role in creating a welcoming environment and ensuring a smooth, enjoyable stay. If you enjoy helping people, staying organized, and working in a fast-paced hospitality setting, we'd love to meet you.

• Employee Discounts on hotel stays
• Medical, Dental, and Vision Insurance
• Flexible Shifts (morning, evening, overnight options)
• Paid Vacation

• Welcome guests, manage reservations, and complete check-in/check-out procedures.
• Provide outstanding customer service by responding to guest requests and resolving concerns.
• Process payments, maintain accurate records, and complete daily front desk reports.
• Promote hotel amenities and use upselling techniques to maximize revenue.
• Maintain professionalism, protect guest information, and follow all company policies and procedures.

• Customer service or hospitality experience preferred.
• Strong communication and people skills.
• Able to multitask in a fast-paced environment.
• Basic computer skills; hotel software experience a plus.
• Reliable, punctual, and guest-focused.

You’ll be part of a friendly, service-driven team that values professionalism, teamwork, and creating memorable guest experiences. We believe in supporting our employees, offering flexibility, and providing opportunities to grow within the hospitality industry.

Source:
Hospitality Online