Analyst- Business Data; EDI Production

Job Summary

At Eye Med, we have a unique perspective on vision benefits. By listening and staying curious, we create innovative vision benefits that are a joy to use.

Our mission is to help people see life to the fullest—and our commitment goes beyond vision benefits. Our passionate employees proudly support the One Sight Essilor Luxottica Foundation, a leading not‑for‑profit organization with a 100% focus on eradicating the world’s vision crisis.

Eye Med is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

The EDI Production Analyst is responsible for the monitoring, triage and resolution of daily production membership file exceptions and errors to ensure client Service Level Agreements (SLA) and department Key Performance Indicators (KPI) are met. Additionally, this role supports the daily production activities for EDI eligibility file processing and conducting audit activities.

• Monitors daily production file exception and error triage and implements appropriate resolution within department turnaround standards.
• Reviews, updates and approves compliance (SSAE/SOC) reporting and other membership processing reports, as needed.
• Validates completion and accuracy of membership file loads through timely audits of processor activities.
• Builds and fosters professional relationships with internal/external contacts to effectively communicate and expedite the resolution of file processing issues and to minimize member access to care issues.
• Performs electronic membership production file processing activities for timely member enrollment into Eye Med systems—including supporting the coordination of file receipt, tracking, loading and reporting of membership data.
• Understands EDI eligibility file load process, client set‑up parameters, and data submission layouts to effectively analyze file issues to determine resolution.
• Manages and partners with team members to monitor and respond to inquiries received through department shared mailboxes.
• Able to multi‑task and use multiple system applications to execute tasks relative to file.
• Maintains understanding of all policies, standards of administration, service level agreements, procedures, protocols, compliance, and security guidelines.

• Bachelor's Degree in a related field or equivalent work experience.
• 2+ years of EDI experience.
• Ability to problem solve and troubleshoot electronic data issues.
• Understands third‑party benefits and administration.
• Critical thinking skills and the ability to interpret data results.
• Ability to analyze and manipulate electronic data.
• Strong written and oral communication skills.

• 2+ years' experience in data analysis, Business Objects, Visual Basic and/or SQL.
• Experience in the medical insurance industry.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the Essilor Luxottica Speak Up Hotline at 844‑303‑0229 (be sure to provide your name, job r, and contact information so that we may follow up in a timely manner) or email HRC

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.