SAP Business Analyst

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Location: Mason, OH - onsite position

Employment Type: Full-Time

Makino is a world leader in metal-cutting and machining technology. From aerospace to automotive, medical to mold-making — when the parts matter most, manufacturers trust Makino to make them. Why? Because we're not just about machines; we’re about pushing limits, accelerating innovation, and helping our customers get to market faster with the highest quality possible.

We are seeking a skilled SAP Business Analyst to manage both strategic and daily developmental activities, ensuring our business systems and processes align with organizational goals. You will provide functional support for SAP modules, maintain system configuration, and drive process improvements.

• Analyze and recommend solutions to ensure business systems support company direction.
• Collaborate with users to identify and implement process improvements.
• Develop project timelines and monitor progress to meet targets.
• Coordinate with external contractors for key business development activities.
• Provide end-user support and training in SAP functional areas.
• Investigate and implement new SAP functionalities for process improvement.
• Maintain user procedures and SAP training documentation.
• Prepare and maintain process flow diagrams.
• Monitor and address help desk requests related to SAP.
• Lead knowledge areas for long-term business system projects.

• Maintain SAP configuration in the IMG; test and implement changes.
• Conduct ongoing SAP end-user training for new and transitioning employees.
• Troubleshoot SAP system functionality issues.
• Identify data inconsistencies and support users in resolving errors.
• Submit and implement SAP OSS notes, patches, and upgrades.
• Write specifications for enhancement requests requiring programming (ABAP reports, interfaces, data conversion, etc.).

• Minimum 3 years of business process evaluation experience.
• At least 1 year of hands‑on SAP module implementation.
• Experience with SAP IMG configuration.
• Expertise in functional and technical aspects of SAP modules.
• Strong interpersonal and relationship‑building skills.
• Ability to manage multiple issues and requests simultaneously.

• Bachelor’s degree (4-year college degree required).
• At least 3 years of general business experience in a relevant functional area.

• Strong problem‑solving and deductive reasoning skills.
• Excellent written and verbal communication.
• Effective teamwork and interpersonal skills.
• Technical writing proficiency.

• SAP certification in relevant modules preferred.

Apply now or reach out for more information!

We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals. Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.

Makino is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities