Cashier, Retail
Listed on 2026-01-01
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Cashier role at The Home Depot
Position PurposeCashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, monitor and maintain the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.
- Provide fast, friendly, accurate, and safe checkout and/or return processing.
- Monitor and maintain the Self-Checkout area.
- Proactively seek product knowledge to assist customers and identify selling opportunities.
- Follow all policies and procedures to minimize shrink.
- Support Head Cashier by expediting price checks and approving POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
- Provide first-level escalation for customer issues.
- Assist in supervising, coaching, and training Front End Associates; participate in training of new Cashiers and use available tools to coach and develop others.
- Preferred qualification: 1+ years of Cashier experience.
- Seniority level:
Not Applicable - Employment type:
Full-time - Job function:
Consumer Services
Referrals increase your chances of interviewing at The Home Depot by 2x
Apply BELOW
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).