Seasonal Business Tax Associate

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At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers.

You will be working toward advancing our goal by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, Turbo Tax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For.

If you are a highly‑motivated individual with business tax preparation experience, excellent communication skills and an active, unrestricted credential (CPA/EA/Practicing Attorney), we need you to help our customers complete their taxes using Intuit Turbo Tax Business products.

The successful candidate will be responsible for managing complex business tax returns for Partnerships and S Corporations. The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant experience in preparing and filing business and personal tax returns.

• Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable and safe manner.
• Utilize government websites, professional resources and team expertise to search for and deliver accurate answers to customers using everyday language.
• Leverage state‑of‑the‑art video communication software (Smartlook) to interact with customers.
• Help Turbo Tax Business customers with tax advice, full service return preparation and signature, product/software inquiries, tax calculations, and filing tax extensions.
• Create high‑quality customer interactions that instill confidence through deep customer empathy and extensive expertise in business tax preparation and bookkeeping‑to‑tax accounting entries.
• Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax advice and return‑preparation issues.
• Document customer interactions.
• Work continuously toward meeting company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects and experience validations as needed.

• Strong business tax preparation experience with extensive knowledge of tax laws; 3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
• Minimum of 2 seasons of personal tax‐preparation experience, with a minimum of 30 tax returns per year in a tax practice or retail setting.
• Availability to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books‑to‑tax preparation strongly preferred.
• Experience preparing business tax returns for service industry customers strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer‑service skills – ability to interact with customers through video and audio tools professionally, friendly and confidently.
• Excellent verbal and written communication skills.
• Critical thinking, problem‑solving, research and determination skills.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have or be willing to obtain an Internet connection that meets Intuit Security criteria.
• Must reside in the United States.

• Bay Area, California – $31.10 – $35.50
• Southern California – $31.10 – $35.50
• Colorado – $29.60 – $34.10
• Hawaii – $31.10 – $35.50
• Illinois – $29.60 – $34.10
• Maryland – $29.60 – $34.10
• Massachusetts – $31.10 – $35.50
• Minnesota – $26.60 – $33.80
• New Jersey – $31.10 – $35.50
• New York – $31.10 – $35.50
• Ohio – $26.60 – $33.80
• Vermont – $29.60 – $34.10
• Washington – $31.10 – $35.50
• Washington DC – $29.60 – $34.10

Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. This position is eligible for cash bonus, equity rewards and benefits in accordance with applicable plans and programs. Pay is based on job‑related knowledge, skills, experience and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.