Accounts Receivable Specialist

What we do

Aspen is a technology leader in sustainability and electrification solutions. The Company's aerogel technology enables its customers and partners to achieve their own objectives around the global megatrends of resource efficiency, e‑mobility, and clean energy. Aspen's Pyro Thin products enable solutions to thermal runaway challenges within the electric‑vehicle market. The Company's Cryogel and Pyrogel products are valued by the world's largest energy infrastructure companies.

Aspen's strategy is to partner with world‑class industry leaders to leverage its Aerogel Technology Platform into additional high‑value markets. Aspen is headquartered in Northborough, Mass.

At Aspen, our values reflect who we are and how we work both with each other and our customers, suppliers, and communities. They shape our interactions, guide our decisions, and inspire us to bring our best. Whether collaborating internally or externally, our values drive us to make a meaningful impact within Aspen and in all our relationships.

• We Do the Right Thing
• We are Problem Solvers
• We are Allies
• We Drive Forward

The Accounts Receivable Specialist will assist the Accounts Receivable & Revenue Supervisor to manage the daily operations and strategic objectives of the Company's revenue cycles through design, implementation, maintenance and management of all accounts receivable, commercial invoicing and cash applications. The Accounts Receivable Specialist will work closely with the Commercial Operations team to ensure the seamless execution of all stages of the revenue cycle including invoicing and monitoring timely cash collections.

• Prepare and send accurate and timely invoices to customers, ensuring compliance with contract terms and company policies.
• Receive and post customer payments, accurately applying funds to outstanding invoices and reconciling discrepancies.
• Communicate with customers regarding outstanding balances, payment inquiries, and billing disputes in a detail oriented and courteous manner.
• Collaborate with internal departments to resolve issues related to invoice supporting documents, billing, and collections.
• Maintain accounts receivable aging reports, monitoring and addressing past‑due accounts.

• Complies with and helps to achieve internal SOX control and internal audit requirements in invoice and payment processing.
• Maintain procedures, relevant work instructions and process documentation.

• Perform account reconciliations to ensure an accurate recording of customer transactions and account balances.
• Prepare and distribute regular reports on accounts receivable status, including outstanding balances and collection efforts.
• Performs other related duties as assigned by management.
• Adopt and follow Aspen's core values of Safety, Quality, Integrity, Teamwork, Customer and Innovation on both a personal and professional level.

• High school diploma or general education degree (GED), or equivalent combination of education and experience.
• College degree with accounting coursework preferred.
• 3+ years of Accounts Receivable experience required.
• Work experience in a manufacturing environment preferred.
• Proficient in Excel and Microsoft Office suite.
• Experience with Microsoft Dynamics 365 ERP system is strongly preferred.
• Detail oriented approach to work with solid organization skills.
• Good problem identification and problem solving stills.
• Excellent communication, organizational and time management skills required.
• Proven ability to interface with employees, suppliers, and management teams.
• Demonstrates consistency in values, principles and work ethic.

• Occasionally required to stand
• Occasionally required to walk
• Frequently required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and/or move more than 20 pounds /…